Privacy Policy

Effective Date: 22 June 2026

1. Introduction

Welcome to Pointio, a trading name of The Murphyverse Ltd ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal data.

2. Data Controller vs. Data Processor

For the purposes of UK GDPR:

• When you visit our website or register as a Pointio client: The Murphyverse Ltd is the Data Controller.
• When you use Pointio to manage your own clients: You are the Data Controller of your end-clients' data; The Murphyverse Ltd acts as a Data Processor.

3. The Data We Collect

We collect Identity Data, Contact Data, Technical Data, and Usage Data to provide and improve our services.

4. How We Use Your Data

We use your data to register you as a client, process services, manage our relationship, and protect our business.

5. Data Security

We have implemented appropriate security measures to prevent unauthorised access. Access to your single-tenant database is strictly limited to authenticated administrative accounts.

6. Your Legal Rights

You have rights regarding your personal data, including access, correction, and erasure.

7. Contact Details

If you have questions, please contact us at: The Murphyverse Ltd, Email: hello@pointio.co.uk